Hearing Resources began in November of 1989 as a one-person operation headed by Susan Haveman-Kruyf who was, at that time, affiliated with the ENT office of Doctors Ringenberg, Ortwig and Petroelje. Although that office is now served by doctors Kosta, Sprik and Winkle, and is called Ear Nose and Throat Center, one constant has remained during this quarter century of time — Hearing Resources.
Hearing Resources started as division of services provided by the early ENT office. In 1981 Susan was the audiologist doing outine audiologic diagnostics for the trio of busy ear surgeons. After several years of providing these services, she dreamed of broadening her work to include providing comprehensive hearing aid services.
At that time the physicians referred all hearing aid candidates to other audiology centers. Because her educational background included patient evaluations and prescribing hearing aids to infants through adults, Susan put together a comprehensive plan that would enable her to offer this background as an additional service for patients of the ENT Center — as well as patients referred from other physicians, state agencies, rehab facilities and self-referrals.
The plan included everything from deciding on what additional equipment would be needed, which manufacturers to work with, fees that would be charged, scheduling, and obtaining the appropriate licensure for dispensing hearing aids. From day one the priority for Hearing Resources was to provide the best patient care with compassion and integrity.
Over the years Hearing Resources has become a growing enterprise with offices in Cascade and Byron Center. In addition to the audiologists, Hearing Resources has four patient care coordinators to assist our patients and the professional staff.
Hearing Resources began in November of 1989 as a one-person operation headed by Susan Haveman-Kruyf who was, at that time, affiliated with the ENT office of Doctors Ringenberg, Ortwig and Petroelje. Although that office is now served by doctors Kosta, Sprik and Winkle, and is called Ear Nose and Throat Center, one constant has remained during this quarter century of time — Hearing Resources.