A Division of the ENT Center in Grand Rapids, Michigan
“Improving Quality of Life Through Better Hearing “
A History of Hearing Resources
Hearing Resources was founded in 1989 to service the patients of the ENT Center who needed amplification – those who had hearing losses that were not medically correctable. Eighty percent of patients’ hearing losses cannot be helped by medical or surgical treatment.
What began with one audiologist, Dr. Susan Haveman-Kruyf, is now a practice with two locations and eight employees who serve patients of the ENT Center, referrals from other physicians, Michigan Job Commission referrals, referrals from friends and family members and self referrals. We accept the insurance benefits of over 30 insurance carriers. We also have Credit Care financing available, offering 12 months of interest-free financing on hearing aids and hearing aid repairs. We work with the ear, nose and throat specialists of the ENT Centers (in which our offices are located), as well as patients’ primary care physicians.
Here are the TOP 10 REASONS we think you will find our office to be just what you are looking for!
1. We believe an Educated Patient is a Satisfied Patient.
Your satisfaction with the hearing solution we recommend for you is of utmost importance to us. We know that the more you understand about your level of hearing loss and the solutions that are available to you, the greater the chances are that you will be completely satisfied with your investment in better hearing. That is why our website features an online, award-winning educational video that was created to give you all the answers you need to make an informed buying decision. WATCH IT NOW!
2. Our Experience Gives You Confidence to Take the First Steps toward Better Hearing
The audiology staff works closely with the ENT physicians on a daily basis. This combination of professions assures you will have ready access to all the care you need.
3. Comprehensive Testing Ensures We Understand Your Unique Level of Hearing Loss
Our staff of licensed audiologists is skilled at performing diagnostic examinations that are thorough, precise and accurate…allowing us to recommend the best solutions to help optimize your ability to hear.
4. State of the Art Hearing Aids Mean You Can Optimize Your Ability to Hear
We work with the best manufacturers available and offer a complete line-up of the most technologically advanced hearing aids available.
5. Exact Fittings and Programming Guarantee Your Satisfaction
Even the most high-priced hearing aids will disappoint if they are not the type or style best suited for your level of hearing loss. Our professionals are skilled at fitting and programming hearing aids based on the results of your hearing tests. The most advanced fitting methods and equipment are used to make sure you hear with maximum clarity…even in the most difficult listening situation.
6. Exceptional Follow-Up Care Gives You Ongoing, Personalized Customer Service
Your relationship with us continues well beyond the time of your initial fitting. Your follow-up care includes ongoing office visits to make certain your hearing aids continue to work as they should.
7. We Absolutely Love What We Do!
We love helping people re-connect with those they love with better hearing. Your experience in our offices is very important to us. This isn’t work for us, it is a passion.
8. We offer one stop convenience for all your hearing needs
We offer a complete line of batteries and other hearing aid accessories, including home loop systems for your TV.
9. Hearing Aid “Clean and Check” Service Keeps Your Hearing Aids Performing Like New!
We will teach you how to care for your hearing aid at the time of your initial fitting, but feel free to visit us any time for a complete and thorough cleaning of your hearing aids.
10. We have Ear, Nose, and Throat Doctors on Staff
This combination of Professional Audiologists and Physicians assures that you will be treated with integrity and have ready access to all the care you need in one place.