“Life is so much more enjoyable since I got my hearing aids! I can understand conversations and follow along in meeting much more easily. The remote that came with my hearing aids has been great in helping me in restaurants and other crowded or noisy places.

Thank you Hearing Resources.”

Winifred Revoir


“I have been a patient of Hearing Resources for the past eight years.  Over that time period I have never had occasion to question the service I have received or to doubt the judgment or advice offered and have been impressed with their competence, efficiency and responsiveness.  I can enthusiastically recommend Hearing Resources to those seeking assistance with their hearing needs.”

Robert W. Van Noord, Ph.D.


“I am a 57 year old male.  Years of loud music, being around heavy equipment, and using fireworks as a kid finally caught up with me.  I put off having my hearing evaluated for a long time; now it’s obvious I should have done it a long time ago.

Allison set me up with a pair of high quality hearing aids in early 2015.  ENT worked with me on payment options and helped me make the most of my FSA funds.  The devices are so small, no one has noticed I’m wearing them (my wife can tell when I’m NOT though).  The battery life is almost 1 week per battery and there is very little maintenance.  I had dreaded the inconvenience of having hearing aids but after a few months of use it really hasn’t been an issue.

It took about a week to get used to having the device on my ear, but the improvement was well worth it.  There were so many sounds I just wasn’t picking up any more.  At this point I’m looking forward to summer just to hear crickets and birds again.

It was hard accepting the fact that my hearing had deteriorated to the point where I needed to do something.  I remember how frustrated I used to get with my dad and grandfather when they suffered with hearing loss, so that was part of my motivation to deal with this now.   My experience with Allison and ENT has been great, so I wanted to share this.”



“Congratulations on Hearing Resources 25th Anniversary!! This is certainly a reflection of your profound diligence, and efforts down through the years. It has certainly been a pleasure dealing with you. May Hearing Resources have continued successor the next 25 years.”

Robert Scholz


“The Phonak  Audeo V 90 hearing aids have changed my life.  I am so happy I chose Hearing Resources.”

Don Pearson


“I recently had the loop installed in my den where the television is located and where everyone congregates to watch. The loop has opened up a whole new dimension to my television enjoyment with just an adjustment on my hearing aid.

It is so much more enjoyable for friend and family. They no longer complain that the volume is too high. We can also carry on a conversation comfortably.

I truly wish everyone with a hearing deficiency could experience the joy and improve the quality of heairng with this wonderful device. I tell as many people as I can what a benefit this has been to me.”

Lorraine Schultz


“My new Phonak V70 hearing aids have immeasurably improved the quality of my life! I can contribute, participate, and enjoy every conversation, meeting and concert with confident audio reception!
Thank you Hearing Resources”

Wendy Marty


“Sandy’s new iPhone and Starkey hearing aids are still going strong, so thanks to you and your staff for your great work and for being so patient with us.”

Bob and Sandy Karsies


“The hearing aids have been a life changing experience. I am so happy to be able to hear and not guessing what others are saying.”

Millicent Cass


Hearing Resources

…your professional resource for

Hearing health solutions:

  • Audiologic evaluations
  • Digital hearing aids
  • Hearing and repair
  • “Extended wear” hearing aids
  • Custom noise protection
  • Custom amplification systems for musicians
  • Hearing loop systems and accessories and much more


Why choose Hearing Resources?
Whether or not you have perfectly good hearing or whether you need hearing assistance, the objective of our practice at Hearing Resources is to maintain your hearing heath – and that, of course, means taking care of your precious sense of hearing.

At Hearing Resources we provide excellence – excellence in service, excellence in products and excellence through patient education. Each of our audiologists is a licensed, degreed professional with many years of service experience. Our staff understands your needs and provides appropriate solutions to hearing problems –not just hearing aids, but education on how best to cope with family and social issues related to hearing loss.


The Hearing Resources Advantage

What gives our Hearing Resources professional team a major advantage over many audiogists that market hearing instruments is our affiliation with three ENT Center doctors – otolaryngology specials who are here to offer medical diagnoses and treatment when a patient’s situation calls for this expertise. (www.ENTcenterGR.com)

ENT physicians in the office allow our patients to receive comprehensive medical care for their hearing and balance systems, often the same day the patient comes in to see the audiologist for their very first hearing test.


Improving Quality of Life Through Better Hearing

History of Hearing Resources

Hearing Resources was founded in 1989 to service the patients of the ENT Center who needed amplification – Those who had hearing losses that were not medically correctable. Eighty percent of patients’ hearing losses cannot be helped by medical or surgical treatment.

What began with one audiologist, Dr. Susan Haveman-Kruyf, is now a practice with two locations and eight employees who serve patients of the ENT Center, referrals from other physicians, Michigan Job Commission referrals, referrals from friends and family members and self-referrals.  We accept the insurance benefits of over 30 insurance carriers. We also have Credit Care financing available, offering 12 months of interest-free financing on hearing aids and hearing aid repairs. We work with the ear, nose and throat specialists of the ENT Centers (in which our offices are located), as well as patient’s primary care physicians. From day one in 1989, the goal of Hearing Resources has not changed – to serve our patients with integrity, compassion and expertise with the latest technology available.


Hearing Aids

Hearing aid technology has improved immensely in recent years. Today’s digital hearing aids function like small computers that process incoming sound to the advantage of the wearer. They look and sound different from the aids of the past. Some of the newer, more popular products are called “open fit” hearing aids. These devices allow the ear canal to remain partially open and the device itself is worn discreetly behind the ear. This allows for more natural sound and feeling. These advantages make the thought of wearing hearing aids much more appealing to those who may have been putting it off for years.

Many of today’s hearing aids are able to wirelessly connect the user’s hearing aids to their cell phone, TV or IPad/MP3 player via Bluetooth technology. This feature allows the user to hear a caller directly in both ears without ever having to pick up their phone. This technology is particularly appealing in today’s “hands-free” world.

Hearing Resources also specializes in custom hearing aids specifically made to fit discreetly into the ear canal from an impression of your ear taken in our office.

Many of today’s hearing aids have T-coils, allowing the wearer to benefit from improved hearing via induction audio loop systems installed in churches, public auditoriums, banks, offices and airports.

Hearing Resources is also an exclusive distributor of the Lyric – an extended-wear invisible deep-in-the-canal hearing device. When wearing Lyric there is no need to change batteries, clean, or adjust the Lyric aid for months at a time. A Lyric van even be worn in the shower!

The choice of hearing aid styles and features is based on several factors including the exact type and degree of hearing loss, your individual needs (such as communication requirements, lifestyle, and manual dexterity), and your medical and audiologic  history and related findings.


Select the Manufacturer tab to learn more about the manufacturers we work with and their products.

After your hearing aids are selected, they must be programmed by your audiologist to best address your hearing loss and lifestyle.

Hearing Loss

There are three primary hearing loss categories: sensorineural, conductive, and mixed.

Sensorineural: Sensorineural hearing loss, the most common type, occurs when tiny hair cells within the inner ear (the cochlea) are damaged. This type of hearing loss is permanent and in most cases there are no medical or surgical treatment options. Hearing aids are the primary treatment for sensorineural hearing loss. In some situations, such as when hearing aids have not been beneficial for particular patients with severe and profound sensorineural hearing loss, these people may benefit from cochlear implantation.

The most common sensorineural hearing loss is a high-frequency hearing loss, typically associated with aging or noise exposure, or often both.  High-frequency hearing loss may be difficult for patients to “self-diagnose” because it occurs slowly over decades. Persons with high-frequency sensorineural hearing loss often note they can hear, but they cannot hear clearly. They may say “People don’t speak as clearly as they used to…” The primary rehabilitative tool for these individuals is hearing aids.

Conductive: Conductive hearing loss is the second most common type of hearing loss. Most often, conductive hearing loss results from a blockage of the normal air conduction sound pathways. Conductive hearing loss may be due to ear wax (cerumen) blocking the ear canal or perhaps a foreign object may be lodged in the ear canal. Another example of conductive hearing loss is when fluid occupies the middle ear space, as might occur with ear infections (otitis media) or ear disease such as otosclerosis.

Mixed: The third most common type of hearing loss is called a “mixed” hearing loss. As its name implies, it involves both sensorineural and conductive hearing loss components.